robins wrote:Just thought I'd add my recent experience to the thread.
Purchased some HEL hoses last thursday (along with some DS2500 pads
)
Anyways the hoses were delivered on Friday and the car was booked in for everything fitted on tusday. When I opened the hoses on friday they looked second hand and had definately been fitted to another car. I was abit miffed so sent them an email, I was also advised by the garage not to fit them as they had been on another car for sometime and had a flat spot and a nasty bend at the end near the fitting.
They replied and said there had been a mistake and they had accidently been put back on the shelf and dispatched to me and that they'd get a new set sent out ASAP :thumbup:
I told the garage I'd have them tuesday and they could take the car and as soon as I had the hoses I'd bring them down.
I've waited untill today for them to be delivered, so took them down this morn to garage.
I get a phonecall this afternoon to say the front hoses are too short and on full-lock the ends are being pulled out :bad-words:
The fronts are the same length as the rears which doesn't seem right to me?
When I got the first set I wondered then why would they have been returned, I'm wondering if they had also been returned as they were too short?
I'm pretty gutted and I'm thinking about getting Goodridge instead as I don't want to wait for another set to find that their wrong as well
Just thought I'd add my 2pence worth
Hi mate, I have just had my hel lines changed because they were too short, and the unions were split. This how stretched they were on full lock.
The ones that are on there now are a bit longer and the correct length for the ep3. This isn't full lock but you can see they are longer. On full lock there is still plenty of slack now.
It turns out that some kits were made up with the wrong length front hoses at the suppliers and shipped out to distributors, Stevie at eightspeed did tell me what the lengths were that were on my car and what the correct length should be but I can't remember what he said...ring him mate and he'll sort you out.
Don't let it put you off, they are a great product and in the correct length work perfectly.