I know what the problem is, the memory is full as I left it downloading the other day when the hard drive was near its memory limit.
When i turn it on i can't get it to get past this initial screen to start it in safe mode. Anyone got any tricks or ideas to how i can resolve it? Ive googled it and all the solutions involve running software but this is my only laptop so thats not possible- im also not technical so anything involving taking my laptop to bits is out of the question.